A 30% deposit is required to place an order when paying via credit/debit card. The remaining balance must be paid 2 business days prior to the delivery of your goods.
The remaining balance can be processed over the phone by the Galieri Deliveries Team. Delivery cannot be booked until payment has been received in full. Payments cannot be made on delivery. All goods remain the property of Plush until full payment has been received by Plush.
When paying via Paypal, full payment is required to place an order.
At Galieri, we work hard to ensure our customers are happy with their purchases for years to come. That is why our Sofa Specialists are trained to give expert advice to help you make the best decision possible. We understand that in some rare circumstances cancellation is difficult to avoid.
Orders can be cancelled free of charge within the first 24 hours of placing the order. After this time a fee of 30% of the total purchase price will apply to account for costs incurred by Galieri as a result of the cancellation.
If you find that the goods you have ordered need to be altered or changed, please contact your local showroom immediately. To ensure customer satisfaction, your order may be amended free of charge in the first 24 hours.
After the conclusion of that 24 hours a 30% fee will be charged for each item you wish to change or alter. All Galieri sofas are bespoke and in order to have your goods to you as fast as possible, production of the product starts at the earliest possible time. This fee covers the costs incurred by Galieri for processing, transporting, manufacturing or restocking items.